Refund & Return Policy
Thank you for shopping at theomegahealth.com. We appreciate your trust in our premium health and wellness products.
1. Eligibility for Refunds
- Refunds are accepted for unused and unopened products returned within 30 days of delivery.
- Products must be in original packaging and include proof of purchase.
- For health and safety reasons, opened or partially used supplements cannot be returned or refunded.
2. How to Request a Refund
To start a return:
- Email Support@theomegahealth.com with your order number and reason for return.
- Our support team will confirm eligibility and provide a Return Authorization Number (RMA).
- Ship the item back to the return address provided.
3. Refund Processing
Once your return is received and inspected:
- Approved refunds are issued to the original payment method within 5–10 business days.
- Shipping costs are non-refundable.
4. Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 7 days of delivery at Support@theomegahealth.com with photos of the item and packaging. We will replace or refund the product.
5. Non-Returnable Items
The following items are not eligible for return:
- Gift cards and promotional products.
- Clearance or final-sale items.
- Any item not purchased directly through Support@theomegahealth.com.